Legal

Terms and Conditions

Last updated: 16 September 2026

1. Acceptance of Terms

By accessing or using JOrchestrator ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not access or use the Service. We reserve the right to modify these terms at any time; continued use of the Service after changes constitutes acceptance of the modified terms.

2. Description of Service

JOrchestrator is a visual flow orchestration platform for Joomla and WordPress that enables users to design, configure, and manage automated workflows, web scheduler jobs, and integrations. The Service includes a flow designer, web scheduler management, analytics, and related features. We strive to maintain the Service's availability but do not guarantee uninterrupted access.

3. User Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:

  • Provide accurate and complete registration information
  • Notify us immediately of any unauthorized access
  • Ensure your use complies with applicable laws and these Terms

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit, store, or process malicious code, malware, or harmful content
  • Attempt to gain unauthorized access to the Service, other accounts, or systems
  • Interfere with or disrupt the Service or its infrastructure
  • Use the Service for any illegal, fraudulent, or abusive purpose

We reserve the right to suspend or terminate accounts that violate these terms.

5. Flow developer responsibilities

JOrchestrator is a powerful orchestration platform. Flows can read from and write to your Joomla or WordPress sites and connected services — updating content, changing configuration, running scheduled tasks, calling APIs, and more. Used inappropriately or without adequate testing, they can cause data loss, broken pages, security issues, downtime, or other harm.

You — as the flow developer or the person who enables a flow — bear full responsibility for every flow you create, publish, or run, and for any modification to a site or integration that results. That includes changes to content, settings, database records, files, users, webhooks, scheduled jobs, and third-party systems. You must verify that your flows behave as intended and comply with applicable laws and your own policies.

We strongly recommend developing and testing on a local Joomla or WordPress environment first, connected through the JOrchestrator proxy and tunnel tools, until you understand the platform and are confident in what your flows will do. If you are in doubt, do not run untested automation against production sites.

To the maximum extent permitted by law, we are not responsible for harm arising from flows you design or enable, including harm caused by misconfiguration, insufficient testing, or use on live sites before you are ready.

6. Intellectual Property

The Service, including its design, features, content, and underlying technology, is owned by us or our licensors and is protected by intellectual property laws. You retain ownership of the flows, configurations, and data you create using the Service. By using the Service, you grant us a limited license to process and store your data as necessary to provide and improve the Service.

7. Payment and Subscriptions

If you subscribe to paid features, you agree to pay all applicable fees as described at the time of purchase. Fees are billed in advance and are generally non-refundable unless otherwise specified. We may change pricing with reasonable notice; continued use after a price change constitutes acceptance.

8. Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process personal data as described in that policy to provide the Service, improve our offerings, and comply with legal obligations. By using the Service, you consent to such processing.

9. Limitation of Liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or business opportunities, arising from your use of or inability to use the Service.

Any monetary cap on our liability applies only where liability is established by a final court judgment against us in respect of a claim arising from the Service. In that case, and only to that extent, our total liability under the judgment shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Modifications to the Service

We may modify, suspend, or discontinue the Service or any part thereof at any time, with or without notice. We reserve the right to impose limits on certain features or restrict access to parts of the Service. We will not be liable to you or any third party for any modification, suspension, or discontinuation.

11. Termination

You may terminate your account at any time. We may suspend or terminate your account and access to the Service if you breach these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and governing law) shall survive.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of that jurisdiction.

13. Language and translations

The Service and this website may be available in more than one language. Unless we say otherwise, the English version of these Terms is the authoritative reference.

Non-English text — including translations of marketing pages, product documentation, and legal notices — may be produced or assisted by automated translation tools. Those translations are provided for convenience only and may contain errors, omissions, or wording that is out of date.

If there is any conflict or uncertainty between a translation and the English version, the English version prevails. Please contact us if you need clarification.

14. Contact

If you have questions about these Terms and Conditions, please contact us through the support or contact options provided on the Service or website.